Because each VegaStar Designs item is handcrafted and made-to-order, all sales are final. We do not accept returns or issue refunds on custom items.
Exceptions for Damaged or Incorrect Items:
If your item arrives:
Damaged in transit
Incorrect based on your confirmed design
Please contact us within 3 days of delivery with photos and a description. If eligible, we will offer a free repair, replacement, or partial refund at our discretion.
Cancellations:
Cancellations are only accepted within 24 hours of placing your order.